Client Service


Company Certification

TERA Speaker Co., Ltd. is growing with customers.
We are creating a company that achieves technological innovation with imagination, putting quality management and customer satisfaction management first.

It is a company where all employees are happy with passion.
We will do our best to be a company that will impress customers, make employees happy, and make shareholders happy.

Quality Objectives

Achieve quality commitments that do their best and give customers maximum satisfaction with the best service and quality

A specific Course of action
1Focus on prevention rather than handling quality issues and provide full quality from the ground up.
2Achieving quality objectives is the highest value in all management activities.
3Recognize that supplier quality as well as independent quality is an important factor.
4It focuses on pre-quality prevention activities through continuous education and efforts.
5Always listen to the customer's voice and actively reflect it in management
6Establish quality objectives and approach them with a sense of goal
7If a quality accident occurs, take responsibility and solve it until the end.
8Recognize that the quality issue is not a particular issue, but a problem for the entire company.
9Quality design takes into account reliability issues, which are invisible quality.
10Check the quality system for continuous maintenance

ISO 9001

UL E353617 ( AUG. 2013)

ISO/TS 16949